Leading Global Online Betting Platform Company Entering the US Marketplace

Challenge / Opportunity

 
  • Share of Voice marketing spend not producing new players

  • New player goals missed

  • No digital marketing executive on the team

  • Multiple agency assignments resulted in inefficient budget allocations

  • The marketing in place allowed competition to harvest new players searching for a platform

 

 

Approach / Solution

  • Analyzed competitor strategy and tactics in the 7 active states

  • Reviewed Ad Agency performance against needs and objectives

  • Put in place the data/analytics solution to connect cost per lead to cost per new player supporting optimized budget allocations

  • Identified the need for improved digital foundation to engage customer online via organic search (SEO), paid search (PPC), Social Media and the website better geared to lead capture

  • Put in place tests of 1. Digital media/general media balance, 2. Creative tests of national events versus state local events to bet on, 3. Offer testing of FREE play and BONUS plays to compete with the big US brands, and 4. Tests of new offers not offered by competitors

  • Paused general advertising for two months to conserve budget while allocations were adjusted

  • Assisted management with agency reviews to put better ad agency partners in place

  • Saved a recruiting fee by introducing a top digital marketing executive that the client hired

 

 

Results

 
  • Reallocated a portion of marketing spend from general awareness media to digital media

  • Replaced current ad agency with a more robust digital ad centric agency

  • Without increasing the budget the new player harvest improved 12% in the next quarter

  • This raised European headquarters management confidence in the US team to compete

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george@relationshipping.org

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